Our Team - The Hearing Loss Clinic

The Hearing Loss Clinic offers professional healthcare in a warm, inviting and modern office environment. We also make every effort to see our patients as quickly as possible in order to minimize reception room waiting periods.

In addition to working with patients who have supplementary health insurance, The Hearing Loss Clinic has established itself with several government agencies.

Our staff is warm, patient, sensitive and receptive to all of our patients’ needs and concerns. The counseling and advice they provide is professional, thorough and made easy to understand through the use of ear models and demonstrations.

We offer a variety of printed information (brochures, newsletters and printouts) so that patients can review these at home at their own convenience and contact us later if they have any questions.m, patient, sensitive and receptive to all of our patients’ needs and concerns. The counseling and advice they provide is professional, thorough and made easy to understand through the use of ear models and demonstrations.




Our Team…credentials you can trust!

CLINICAL TEAM

Lisa Ballantyne ,
M.S., Aud(C), R.Aud,
Clinical Audiologist
“I enjoy improving people’s quality of life, allowing them to enjoy life to the fullest.” Lisa is certified in Tinnitus Retraining Therapy and belongs to CASPLA, ACSPLA and Board of Hearing Aid Dealers and Consultants of British Columbia. When not working, Lisa enjoys outdoor activities, reading and spending time with friends.
whitneyWhitney Anderson,
M.Sc, R.Aud, Aud(C)
Being an audiologist is a very rewarding career. I love having the opportunity to work with people of all ages to improve their ability to communicate and I truly enjoy getting to know my clients and their families in the process.
Sabrina Rhodes, BC-HIS
Registered Hearing Aid Practitioner
“Health and well-being includes your hearing. I believe that hearing is one of the most important senses of all; it connects us to the people we love and care about the most. I whole heartedly enjoy helping people get the very best out of their hearing; it makes them feel happier and more confident.” I enjoy skiing, traveling, water skiing, golfing with my kids and most of all…being with family and friends. She is a member of the of the International Hearing Society, National Board for Certification in Hearing Instrument Sciences and a member of the College of Hearing Aid Practitioners of Alberta.

Gerry Rhodes,
BC-HIS
Board Certified Hearing Instrument Specialist
“I love my job. I’ve met and worked with many wonderful people over the years and feel that the dedication and caring that I have provided to my patients has been repaid a million times over by their loyalty and satisfaction.” In addition to belonging to the International Hearing Aid Society, the Canadian Hearing Instrument Practitioners Society, Board of Hearing Aid Dealers and Consultants of British Columbia, National Board for Certification in Hearing Instrument Sciences and the Hearing Instrument Specialist’s Society of BC, Gerry is a member of the Canadian Ski Instructor’s Alliance. She loves to spend time with family and, of course, to ski. She is proud of having been taught how to rollerblade by her grandkids, who, she admits, are still better at it than she is.
Hannah Lee,
M.SC., R.Aud.,
Clinical Audiologist
“I really enjoy the variety of clients we see at the clinic. Each client is unique and improving their hearing requires us to focus on the individual’s needs and challenges. My job is very rewarding!” Hannah is a member of CASLPA and ACSLPA as well as she received the Canadian Academy of Audiology Student Award. Hannah enjoys snowboarding, rollerblading and spending with family and friends.

Carolina Escobar,
M.Cl.Sc., R.Aud.,
Clinical Audiologist
“Life is all about doing what you love, in my case it has always been helping others. And what a better choice in life than choosing a career that allows me to connect with people, help them reconnect with their lives and family through improving their hearing and communication abilities. What a nice job to do!!” Carolina enjoys being around her family, friends and dogs as well as enjoys watching all kinds of movies and dining out.

 


gillianGillian Taylor,
M.Sc., R.Aud., Clinical Audiologist
Hearing and communication are fundamental to human interaction. I absolutely love that I work in a field that focuses on helping people to improve their own communication. Having the opportunity to meet such a wide variety of wonderful and interesting people is just icing on the cake.

celinaCelina Wai,
BC-HIS, Registered Hearing Aid Practitioner
I find it personally and professionally rewarding to help people recapture the sounds they/ve been missing. My mission is to continue to challenge myself to provide the best solution and highest level of care for my client in order to enhance their quality of life.
Jo-Anne Smith,
BC-HIS
Board Certified Hearing Instrument Specialist
“I am so amazed that I can have a career that I love! We improve peoples’ quality of life every day not just by providing better hearing but by understanding and caring about them and the people and things that matter to them.”  Interests include work and gardening.
meganMegan Kee,
M.Sc, R.Aud, Aud(C)
Clinical Audiologist
I enjoy working with clients and their families to help them reach their communicative potential using the most up-to-date evidence based practices and advanced technologies as well as by educating them on hearing loss and it’s effects. I enjoy playing sports and spending time outdoors with friends and family. I also like watching movies and searching out new recipes to try.
yiwanYiwan Woo
M.Sc, R.Aud
Clinical Audiologist
Better hearing is a journey. I find it incredibly rewarding to be part of this collaborative journey by providing guidance and support to help others help themselves. Meanwhile, I get to meet all sorts of interesting people whom I have the opportunity to build long-lasting relationships with.
garth Garth Brears,
M.S., Aud(C),
Clinical Audiologist
“Our occupation is all about empowering people to help themselves.” When not working, Garth enjoys jogging, renovating and woodworking. He is a member of BCASLPA, CASLPA and the Board of Hearing Aid Dealers and Consultants of British Columbia.
 

ADMIN TEAM

Connie Sakundiak,
Office Manager
“Kindness is contagious. It’s very satisfying to know that I have provided our clients with friendly service and made them feel comfortable and welcome.” Connie likes to travel to warm destinations, enjoys cooking, spending time with family and watching her two girls play hockey.
Krista Dayman,
Office Manager
“What is so rewarding is the joy and emotion shown by our clients when the world of hearing is reopened to them. It’s an amazing feeling that I have not experienced in the past.” Krista enjoys hiking, baking, spending time with family and 2 dogs.
Judy Sakundiak,
Clinic Administrator
“It is a pleasure to be working with a dedicated team of professionals who provide industry leading hearing services and products to improve quality of life, helping you to listen and hear comfortably.” Judy enjoys keeping up with her three grown University children, training for marathons and spending time with family and friends.”

 

Becky Kamps,
Business Development
Hearing Loss doesn’t have to stop you from doing the things you love or enjoying the company of friends and family. My favorite part of this job is helping put smiles on people’s faces as well as the reward of making a difference in their lives.  In my spare time me and my kids enjoy everything the Kootenays has to offer, including kayaking, fishing, hiking and a winter filled with hockey!
angieAngie Ostrander,
Business Development
It’s a very rewarding experience to know that you can be a special part of each clients journey to better hearing. In my spare time I love playing games/sports, watching movies and hiking with my family and our beloved dog.

Harlean Gill,
Business Development
I enjoy singing, hiking, and being outdoors.  I am always up for spontaneous outdoor adventures.  “Anywhere I see suffering, that is where I want to be, doing what I can.” – Princess Diana
connie2Carrie Bergmann,
Clinic Administrator
I have been working in the Customer Service industry for many years, but this has been the most rewarding position thus far. I would have to say that seeing the smiles on our clients faces or hearing the statement of “ I can hear the paper rustling”, has really made me appreciate what our audiologists do. Outside of work I enjoy reading, being outdoors, crafting and spending time with my two boys and husband.
Brittany Wilcox,
Clinic Administrator
I enjoy that I can come in to the office everyday and put a smile on someone`s face and know that we have helped them.  I’ve enjoyed hearing all the wonderful stories that the clients share with me and the impact of their quality of life has changed sine they have come to see us.  I enjoy spending time with my family, boating, hiking, camping and being outdoors.
Karen Blackie,
Clinic Administrator
I truly enjoy working with people. Most of my career has been care related working with seniors or the mentally challenged.  I find all the wonderful clients at The Hearing Loss Clinic is incredibly fulfilling.  I spend much of my free time exploring the Kootenays and photographing scenery and wildlife.  I love walking my dog along the river and dykes in the Creston Valley.  It is a very peaceful place to live.
Sue Patte,
Customer Care Representative
I truly enjoy working with people. Most of my career has been care related working with seniors or the mentally challenged.  I find all the wonderful clients at The Hearing Loss Clinic is incredibly fulfilling.  I spend much of my free time exploring the Kootenays and photographing scenery and wildlife.  I love walking my dog along the river and dykes in the Creston Valley.  It is a very peaceful place to live.

 

 

 

 

 

 

 

 


2011 Consumer Choice Awards Gala


2010 Consumer Choice Awards Gala


2009 Consumer Choice Awards Gala


2008 Consumer Choice Awards Gala


2007 Consumer Choice Awards Gala


Team Christmas Retreat – 2016

groupThe Hearing Loss Clinic Team – 2014

Hearing Loss Christmas Party Team Christmas Retreat – Banff 2014


Team Christmas Retreat – Banff 2011


Team Christmas Retreat – Banff 2010


The Hearing Loss Clinic Team