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Tough question, the phrase "you can lead a horse to water comes to mind". You might start by finding out what he feels the problem is with the hearing aids. Does he work in loud noise and therefore can't wear them very often. Do they bother his ears in some way. Is he having problems adjusting to the new sounds. I think the starting point is to return to the prescriber and let them know. It can be helpful if the couple sees the practitioner rather than just the person wearing the hearing aids. Often the story we hear is remarkably different when both persons give the story.
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