Client Testimonials

"Hearing Aids" are, in my opinion, helpful instruments to anyone suffering hearing loss, for whatever reason.  I was diagnosed with severe hearing problems 20 years ago, however I believe that because of stubbornness or pride,  I refused to accept the fact that 'just perhaps' there was relief available.   In years past 'hearing aide' instruments were more cumbersome and obvious when worn .  Now they are practically invisible, technically more effective, easier to use, and more comfortable to wear.  My only regret is, that this step was not taken 15 to 20 years ago.

Thanks to you and the staff at “The Hearing Loss Clinic" for your friendly attitude, and helpfulness in making this an unexpected life change for both my wife and myself.

Yours truly,
Doris & Boyd

My husband  (age 62) has needed hearing aids for quite a while now. We saw an ad for The Hearing Loss Clinic, and noticed all their Consumer Awards.  I now know why they are absolutely worthy of those awards.    We went in to see Cherie (audiologist) and Judy (front desk).  We felt like family in there.  The care and patience that Cherie took in making sure that with each adjustment of the hearing aids, my husband was more than happy with them. She even called us at home to see if everything was doing fine.   After he first received his hearing aids, he couldn't believe how much he was actually missing in life.  He could hear what our youngest granddaughter was saying, he could hear conversations , presentations, new noises in the vehicles and me when I was talking to him!!  We have coffee on the deck starting in the early spring, and the final test was when he was actually able to hear a little chickadee.   Of course we have not figured how to tune out the magpies yet!  And ladies, don't worry....the hearing aids don't come with a mute button!

We just want to thank you Cherie for your care, concern , dedication  and genuine interest in helping Ferg to a new phase in his life.  Thanks Judy for your friendliness, the appointments you sometimes squeezed us in and for the delicious coffee that you served us, always with a smile.  We just love coming to see both of you.

- G & F

Please transfer Leighanne Hebein to the Kootenays, especially Creston! Vick and I are in our 80’s now and never have we felt the care and dedication to our needs that we have felt from Leighanne. Her attitude of positive thinking fills her office and I feel hope once again. Leighanne was so very honest with me, nothing more could be done to improve my hearing, but that was not the end of it. Leighanne ordered a Starkey Destiny 800 with ear buds! A different brand might work. My old ones were Phonak. The Destiny 800 are more comfortable and the hollow sound (I felt as if I was in a Barrel) was almost gone. Leighanne has now ordered a Destiny 800 with Volume Control. I am so excited! Leighanne exudes happiness and excitement in her work and transfers it to her patients. She is so quick and knowledgeable. We have never felt hurried or like, “deaf old people”. Vick and I would like our hearing needs monitored by Leighanne, please hire her in Creston or even Cranbrook.
                                                                                                               VS, Creston

Finally taking the time to say Thank You and let you know how satisfied I am with my hearing aids. You are very professional when dealing with clients and our experience with The Hearing Loss Clinic was so very positive. I will never forget my first day with my little CICs in place getting in my car and actually hearing my blinkers click away when I was turning...then to get home and actually hear the wind blowing. At age 55 I would have never believed that my hearing had become so bad and that there were so many things that I did not hear. I can now enjoy the sounds and nobody even realizes I wear hearing aids.
 
I have passed your cards to some friends of ours and will certainly continue to give you referrals when I can.
 
Pat, Calgary

“At 35, the last thing I envisioned for the future was a hearing aid. I guess when you go to hundreds of concerts and wear headphones for a living, something's gotta give." 

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“ I have worn hearing aids for about 6 years. When it was clear they needed updating, I chose The Hearing Loss Clinic. What a difference a few years makes in terms of new technology." 

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Email to Dr. Jim Emmett

“...The audiologist that spent time with me is Lisa Bonneau and I found her to be attentive, patient and customer friendly. At no time was I given the ‘hard sell’ or any pressure to make a quick choice...” 

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This letter is written to acknowledge the expertise and friendliness of the staff at the hearing loss clinic at Crowfoot, particularly that of Cherie Amlani, Clinicial Audoiologist. From my initial Visit to the clinic to the present time, the staff have been very cordial, knowledgeable, helpful, receptive and understanding. The ability to hear and to interpret sounds clearly and accurately are a part of the pleasure of living. I feel that the accurate and understandable information received from the staff at the clinic has helped me make a wise choice of a hearing aid, that has improved my ability to hear. I have also appreciated the extensive follow up service provided by the clinic to ensure my personal satisfaction with my hearing aid. I would have no hesitation in recommending the hearing loss clinic to other prospective hearing aid users. Thank you for all your efforts and attention in this regard.
                                                                                                            - B.G.H.